Contact and Connect
We're here for you. Call or email if you have specific questions, or visit the FAQs page for general needs.
General Support
flu360 Customer Service
Our Customer Service hours are Monday through Friday, 9:00 AM to 6:30 PM EDT/EST. Customer Service offices are closed during major US holidays.
Reporting & Product Queries
Adverse Event Reporting
To inform us of an adverse event, contact us immediately 24 hours a day, 7 days a week. Select Option 1 in the phone menu.
Call: (855) 358-8966 - Option 1 after the toll free number
Medical Communications
Medical Communications is available Monday through Friday, 9:00 AM to 6:30 PM EDT/EST. Medical Communications offices are closed during major US holidays.
Visit: https://medinfo.seqirus.com for additional inquiries
Call: (855) 358-8966 - Option 1 after the toll free number